000 00295nam a2200121Ia 4500
008 230815s9999 xx 000 0 und d
082 _a658.8
_bVER
100 _aVerma, Harsh
245 0 _aServices marketing text and cases
260 _aindia
_b:Dorling
_c2008
300 _a470p.
942 _cBOOK
999 _c15556
_d15556