TY - BOOK AU - Sigmon,Patricia TI - Six steps to creating profit: a guide for small and mid-sized service-based businesses SN - 9780470554258 (cloth) U1 - 658.1554 SIG 2010 23552 22 PY - 2010/// CY - Hoboken, N.J. PB - Wiley KW - Profit KW - Service industries KW - Small business N1 - Includes indexes; Changing the rules of operation -- Staying visible and connected -- Maximizing cash flow -- Streamling management costs -- Raising the marketing bar -- Making everyone a salesperson ER -