TY  - BOOK
AU  - Dickstein,Dennis I.
AU  - Flast,Robert H.
TI  - No excuses: a business process approach to managing operational risk 
SN  - 9780470227534 (cloth)
AV  - HD61 .D53 2009
U1  - 658.155 DIC 2009 23476 22
PY  - 2009///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Risk management
KW  - Management
KW  - Corporate culture
KW  - Business
KW  - Data processing
N1  - Includes bibliographical references and index; Surviving a series of unfortunate events -- What is operational risk? -- What is business process management? -- Integrating process and risk frameworks : prologue -- Aligning risk appetite with business goals -- Determining potential risk of business processes -- Monitoring process and risk -- Active risk and process management -- Integrating process and risk frameworks : epilogue -- Role of technology -- Role of outsourcing and offshoring -- Role of organizations -- Role of corporate governance -- Changing corporate culture -- Preventing another series of unfortunate events
UR  - http://www.loc.gov/catdir/toc/ecip0822/2008029059.html
ER  -