Dickstein, Dennis I.,  1952- <br/><br/>
No excuses :  a business process approach to managing operational risk / 
Dennis I. Dickstein, Robert H. Flast. 
 - Hoboken, N.J. :  Wiley,  c2009. 
 - xi, 308 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Surviving a series of unfortunate events -- What is operational risk? -- What is business process management? -- Integrating process and risk frameworks : prologue -- Aligning risk appetite with business goals -- Determining potential risk of business processes -- Monitoring process and risk -- Active risk and process management -- Integrating process and risk frameworks : epilogue -- Role of technology -- Role of outsourcing and offshoring -- Role of organizations -- Role of corporate governance -- Changing corporate culture -- Preventing another series of unfortunate events. 
<br/><br/><label>ISBN: </label>9780470227534 (cloth) 0470227532 (cloth) 
<br/><br/><label>LCCN: </label>2008029059 
<br/><br/><label>Nat. Bib. No.: </label>GBA8C1102  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>014782698  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Risk management.<br/>Management.<br/>Corporate culture.<br/>Business--Data processing--Management.
<br/><br/><label>LC Class. No.: </label>HD61  / .D53 2009 
<br/><br/><label>Dewey Class. No.: </label>658.155 DIC 2009 23476  / 23476