Price, Bill, 1950-
Your customer rules! : delivering the Me2B experiences that today's customers demand /
Bill Price, David Jaffe.
- First edition.
- 1 online resource.
Includes bibliographical references and index.
9781118954829 (epub) 9781118954812 (pdf)
2014032520
Customer relations.
Customer services.
Consumer satisfaction.
658.812 PRI 2015 23369 / 23369