Price, Bill, 1950-

Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. - First edition. - 1 online resource.

Includes bibliographical references and index.

9781118954829 (epub) 9781118954812 (pdf)

2014032520


Customer relations.
Customer services.
Consumer satisfaction.

658.812 PRI 2015 23369 / 23369