TY - BOOK AU - Regas,Tyler TI - Getting an IT help desk job for dummies T2 - For dummies SN - 9781119018988 U1 - 004.023 REG 2015 23357 23 PY - 2015///] CY - Hoboken, NJ PB - John Wiley & Sons KW - Information technology KW - Vocational guidance KW - Computer science N1 - Includes index; Introduction -- So you want to be an IT help desk engineer -- What you need to know -- Finding the right position for you -- Landing the job -- The part of tens N2 - The Help Desk is the heart of most IT operations and the launch pad for many IT careers. Regas shows you how to identify your goal; the education you'll need; how to stand out when applying for the job; and what to do-- and not do-- after you land the job UR - http://www.dummies.com/extras/gettinganithelpdeskjob UR - https://www.loc.gov/catdir/enhancements/fy1617/2014958353-b.html UR - https://www.loc.gov/catdir/enhancements/fy1617/2014958353-d.html UR - https://www.loc.gov/catdir/enhancements/fy1617/2014958353-t.html ER -