Chief customer officer : getting past lip service to passionate action / Jeanne Bliss.

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TextPublication details: San Francisco, CA : Jossey-Bass, c2006.Edition: 1st edDescription: xi, 302 p. : ill. ; 24 cmISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	RLKU Library & Information Resource Center Management	Management	658.812 BLI 2006 23440 (Browse shelf(Opens below))	Available		23440

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Includes bibliographical references (p. 285-286) and index.

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