Delivering effective social customer service: how to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt, Martin Hill-Wilson

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TextPublication details: U.K: John Wiley and sons inc, 2013.Description: 238 pDDC classification:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	RLKU Library & Information Resource Center Management	Management	658.812 BLU 2013 23395 (Browse shelf(Opens below))	Available		23395

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