Intentional interviewing and counseling : facilitating client development in a multicultural society / Allen E. Ivey, University of Massachusetts, Amherst, Courtesy Professor, University of South Florida, Mary Bradford Ivey, Courtesy Professor, University of South Florida, Carlos P. Zalaquett, Professor, University of South Florida.

Section 4. Chapter 11 should read: Reflection of meaning and interpretation/reframe; helping clients restore their lives.

Includes bibliographical references (pages 462-470) and indexes.

Section 1. The foundations of counseling and psychotherapy. Toward intentional interviewing, counseling and psychotherapy -- Ethics, multicultural competence, and the positive psychology and wellness approach -- Attending behavior and empathy -- Observation skills -- section 2. The basic listening sequence: how to organize a session. Questions: opening communications -- Encouraging, paraphrasing, and summarizing: key skills of active listening -- Reflecting feelings: a foundation of client experience -- How to conduct a five-stage counseling session using only listening skills -- section 3. Focusing and empathic confrontation: neuroscience, memory, and the influencing skills. Focusing the counseling session: exploring the story from multiple perspectives -- Empathic confrontation and the creative new: identifying and challenging client conflict -- section 4. Interpersonal influencing skills for creative change. Reflection of meaning and interpretation/reframe; helping clients restory their lives -- Self-disclosure and feedback: immediacy and genuineness in counseling and therapy -- Concrete action strategies for client change: logical consequences, instruction/psychoeducation, stress management, and therapeutic lifestyle changes -- section 5. Skill integration, theory into practice, and determining personal style. Skill integration, decisional counseling, treatment planning, and relapse prevention -- How to use microskills and the five stages with theories of counseling and psychotherapy -- Determining personal style and future theoretical/practical integration -- Appendix A. The Ivey taxonomy: definitions and anticipated results -- Appendix B. The family genogram -- Appendix C. Counseling, neuroscience, and microskills -- References -- Name index -- Subject index.