Normal view MARC view ISBD view

Managing patient expectations / (Record no. 19109)

MARC details
000 -LEADER
fixed length control field	01595cam a2200373 a 4500
001 - CONTROL NUMBER
control field	4032974
003 - CONTROL NUMBER IDENTIFIER
control field	OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20250513100028.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	980302s1998 cau b 001 0 eng c
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	98015900
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0787941581 (hc. : alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency	DNLM/DLC
Transcribing agency	DLC
Modifying agency	DLC
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	610.696 BAK 1998 23922
Item number	23922
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Baker, Susan Keane.
9 (RLIN)	3120
245 10 - TITLE STATEMENT
Title	Managing patient expectations /
Remainder of title	the art of finding and keeping loyal patients /
Statement of responsibility, etc.	Susan Keane Baker.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	San Francisco :
Name of publisher, distributor, etc.	Jossey Bass Publishers,
Date of publication, distribution, etc.	1998.
300 ## - PHYSICAL DESCRIPTION
Extent	xv, 281 p. ;
Dimensions	24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references (p. 261-269) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Patient satisfaction.
9 (RLIN)	3121
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Physician and patient.
9 (RLIN)	3122
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Ambulatory medical care.
9 (RLIN)	3123
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Consumer satisfaction.
9 (RLIN)	1787
650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Patient Satisfaction.
9 (RLIN)	3124
650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Outpatients
General subdivision	psychology.
9 (RLIN)	3125
650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Knowledge, Attitudes, Practice.
9 (RLIN)	3126
650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Patient Participation.
9 (RLIN)	3127
650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Physician-Patient Relations.
9 (RLIN)	3128
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified	Contributor biographical information
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/bios/wiley042/98015900.html">http://www.loc.gov/catdir/bios/wiley042/98015900.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified	Publisher description
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/description/wiley034/98015900.html">http://www.loc.gov/catdir/description/wiley034/98015900.html</a>
856 4# - ELECTRONIC LOCATION AND ACCESS
Materials specified	Table of Contents
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/toc/onix06/98015900.html">http://www.loc.gov/catdir/toc/onix06/98015900.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a	7
b	cbc
c	orignew
d	1
e	ocip
f	19
g	y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Books
Suppress in OPAC	No

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Collection	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
		Dewey Decimal Classification				RLKU Library & Information Resource Centre	RLKU Library & Information Resource Centre		05/13/2025		610.696 BAK 1998 23922	23922	05/13/2025	05/13/2025	Books